Same Rule in Every Language
Carries every limit into every language the agent writes in.
"No" Closes the Question
When someone says no or stop, the question stays closed.
The ECHO line
A friendly reply after a no doesn't turn it into a yes.
For any role that follows up, sells, books or asks customers for details. When a customer declines, says no or says stop, the rule is to close the question, record it and hand it to you. It also covers the quiet ways back: the same ask in other words, in smaller pieces, or on another channel.
TO BE TESTED — RESULTS WILL BE SHAREDFrom our free Role Cards5 of 5 free opens left
Adds to
③ Constraint ★
When to add it
Any role that follows up, sells, books or collects details from customers.
"No" Closes the Question · LM-09
5 of 5 free opens leftAdds to ③ Constraint ★
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These are samples. Fill in the [INSERT] blanks and adapt each one to your business.
A pasted role guides the agent. Your tool's settings are what stop an action.
Paste it at the end of any role.
Free to use and adapt in your own business. Don't resell or republish. Keep the notice on copies you share.
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